View source for Smiler ← Smiler Page Discussion View View source History Page toolsWhat links here Related changes Page information You do not have permission to edit this page, for the following reason: The action you have requested is limited to users in the group: Users. You can view and copy the source of this page. ==Incidents== On 21 July 2013, a bolt fell from the ride. People queueing for the ride at the time said that they heard a large clanging sound as the bolt fell. The bolt partially disengaged two sections of [[track]] and the ride reopened on 25 July 2013. On 4 November 2013, guide wheels flew off one of the ride's trains as the [[train]] was ascending the vertical incline and hit four people in the face. The ride was closed for the rest of Scarefest. On 2 June 2015, an empty train valleyed in the batwing element, and another train, this one full, collided with it at full speed. The four riders in the front row; Daniel Thorpe, Vicky Balch, Joe Pugh and Leah Washington were seriously injured. The following week, Washington had her left leg amputated above her knee as a result of her injuries. On 26 June, it was revealed that Balch had her leg amputated below the knee after multiple operations to save her leg were unsuccessful. Following the accident, merchandise and references to the Smiler were removed from the park. The coaster was closed for the rest of the year. The fate of the ride was unknown until 24 November 2015, when Alton Towers announced that the accident was caused by human error and the ride would reopen in 2016. On 19 March 2016, the ride resumed operation after 9 months of standing but not operating. The coaster received new modifications to the track and trains following the accident. Park operator [[Merlin Entertainments]] was later fined £5 million for the accident on 27 September 2016.<ref>[http://www.bbc.co.uk/news/uk-32980354 Four seriously injured in Alton Towers crash - BBC News]</ref><ref>[http://www.dailyrecord.co.uk/news/uk-world-news/alton-towers-accident-theme-park-5828388 Alton Tower bosses considering scrapping Smiler after the accident - Daily Record]</ref> Return to Smiler. Retrieved from "https://coasterpedia.net/wiki/Smiler"